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  • This is a training video I created for EDP 632 using Gagne's Nine Events of Instruction. For the purposes of this video, learners ...
  • How to give a
  • INF1310 Section 0101 Victoria Baranow Karolina Majka Holly Mayson Claire Baker.
  • Reference Interview
  • A scenario associated with the

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"Do you have any books on law?” *“I need information on bats.” Have customers ever asked you general or ambiguous questions ... References Follow these steps for great customer service at the Kansas City Public Library! Welcome to lesson 10. In this video, I discuss the crucial

or how to answer a question like a Librarian!

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